Fq

Where are you based?

We are a UK based company with several warehouses around the UK.

Where do you ship to?

Our network of partner companies around the globe allows us to ship anywhere in the world. Shipping is FREE for orders over £40 (UK) and £70 (Worldwide).

When will I receive my item?

Shipping takes 3-5 business days within the UK. Worldwide shipping takes 7-12 business days. Orders may subject to a 2-3 business days handling time.

What is the processing time?

Due to overwhelming demands, processing and handling times can take up to 3 business days. Please hang tight, we are doing everything we can in order to ship your Fidget Cubes

What if i'm not home during the delivery?

Anyone at home can receive the package on your behalf. In the scenario where no one is at home to receive the package, the postman will leave a collection slip and you will have to proceed to the post office to collect your package.

What payment gateways are you supported by?

We are supported by PayPal, the securest payment gateway available on the market.

Can I cancel my order?

We only allow order cancellation if your order has yet to be dispatched. Once your order has been processed and prepared for dispatch we can no longer cancel the order.

Can I make changes to my order / shipping address?

If a change needs to be made to your order, please contact us at our Contact Us page as soon as possible and we will do our best to accommodate that change. We will do our best to accommodate your request but do note that we cannot make any promises. If the order had already been sent out, we will not be able to change the order address.